Terms of service

Welcome to Ziora.pk. By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully before placing an order.

1. General

  • These terms apply to all users of Ziora.pk.
  • Ziora.pk reserves the right to update, change, or replace any part of these terms at any time. Continued use of the website constitutes acceptance of those changes.

2. Products and Descriptions

  • We strive to display product images and details as accurately as possible. However, colors may slightly vary due to lighting, photography, and screen settings.
  • All items are subject to availability. If an item becomes unavailable after you place an order, we will notify you and offer an alternative or a refund.

3. Orders

  • Orders are processed only after full payment is received (unless using Cash on Delivery).
  • We reserve the right to cancel any order at our discretion, especially in cases of fraud, suspicious activity, or pricing errors.

4. Pricing

  • All prices listed are in Pakistani Rupees (PKR) and are subject to change without prior notice.
  • Shipping fees and applicable taxes (if any) are calculated at checkout.

5. Shipping

  • Domestic Delivery: 2–5 working days.
  • Flat Rate: Rs. 200 (Free delivery on orders of Rs. 2,000 or above).
  • International Delivery: Varies by country; we ship worldwide except to Israel.
  • For full details, please see our Shipping Policy.

6. Returns and Refunds

  • We do not accept returns for change of mind or color variations due to lighting or photography.
  • Returns are only accepted for damaged or incorrect items, reported within 48 hours of delivery.
  • For full terms, please refer to our Return & Refund Policy.

7. Intellectual Property

All content on this website (images, text, logos, designs) is the property of Ziora.pk and may not be used or reproduced without written permission.

8. Privacy

We respect your privacy and protect your data in accordance with our Privacy Policy.

9. Limitation of Liability

Ziora.pk shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

10. Governing Law

These terms shall be governed by the laws of Pakistan. Any disputes shall be resolved under the jurisdiction of the relevant courts in Pakistan.

Contact Us

If you have any questions or concerns regarding these terms, please contact us:

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